Are Customers Choosing Your Competitor (Because of Reviews)? 🏃♀️
Why Reviews Are the Lifeblood of Your Business Let’s try a quick thought experiment. Think about the last time you needed a local service for the first time. Maybe a plumber for a leaky faucet, a new restaurant for date night, or a mechanic for that weird noise your car was making. What was the […]
Google Just Gave Us the Winning Formula for Local Search (Are You Listening?)
💡 What’s Google’s secret formula for local ranking success? Let’s be real. For years, trying to understand Google’s local search algorithm felt like trying to learn a secret handshake. You’d follow all the “rules,” but you were never quite sure if you were really doing what they wanted. Well, every once in a while, Google […]
AI Isn’t Killing SEO, It’s Rewarding Authenticity: Your 5-Point Survival GuideHow Can Small Businesses Rank with Google AI? 📈
How Can Small Businesses Rank with Google AI? 📈 You’ve seen it. That new, shaded box at the top of Google that just gives you the answer. It’s called an AI Overview, and if you’re a small business owner, it probably sent a jolt of panic right through you. I’ve heard it from dozens of […]
What’s the true ROI of a clean online reputation? 📈
(Is that 1-star review costing you $10,000s? 💸 You know the feeling. A notification pops up, and your stomach drops. It’s a one-star review. After the initial wave of frustration, it’s tempting to think, “It’s just one unhappy person. I’m too busy for this. It will eventually just go away.” As a marketing expert who […]
How can you beat competitors on Google Maps? 🗺️
I have a tough-love conversation with almost every new small business owner I meet. It starts with me asking them where they think their business shows up on Google. Most people are hopeful. “Maybe the bottom of page one?” Then I have to deliver the news. The brutal, inconvenient, and absolutely critical truth is this: […]
Why Your Blog Needs Video in the Age of AI
A Tidal Wave of Content is Coming. Will Your Business Sink or Swim? “The single most important thing in communication is to hear what isn’t being said.” – Peter Drucker As a marketing consultant for over a decade, I’ve navigated countless shifts with my small business clients. But what we’re experiencing now with Artificial Intelligence […]
How can I protect my business from an online reputation attack? 🛡️
It happens in a flash. That gut-punching moment your phone buzzes and you see it—a scathing one-star review, a viral social media post trashing your company, or a horribly inaccurate news article. Your heart pounds. Your face gets hot. And your first instinct is to fight back. To defend your business, your reputation, your very […]
Your Customers Aren’t Just “Googling It” Anymore: Are You Ready for the Search Everywhere Revolution?
Let’s get one thing straight: If your entire online marketing strategy boils down to “ranking on Google,” you’re already falling behind. Way behind. For years, we’ve all been conditioned to think that search starts and ends with that clean, white search bar. And for a long time, that was true! But the ground is shifting […]
How Can My Business Identify and Fight a Malicious Google Review?
It’s a feeling every business owner dreads. You open up your Google Business Profile, and there it is. A glowing, red, 1-star review. Your heart sinks. Your mind races. Who is this? I don’t recognize the name. What are they talking about? This never happened! It’s a gut punch. And in that moment, you’re not […]
How Can I Optimize My Google Business Profile to Get More Customers?
Here’s a number every small business owner needs to know: 46%. According to the SEO experts at HubSpot, nearly half of all searches on Google are from people looking for local information. That’s someone searching for “best pizza near me,” “emergency plumber in Camp Hill,” or “boutique clothing store.” This isn’t just casual browsing; this […]