Hey there, small business owners! Linda Donnelly here, from Business Solutions Marketing Group. We’ve been helping businesses like yours shine online for over ten years, and let me tell you, we’ve seen a lot! One thing that can really sting is a bad review. It’s like a little paper cut that just won’t heal.But how much can a bad review really hurt your business? Let’s talk about it.
Why Bad Reviews Are Like a Big Storm Cloud
Imagine you’re walking down the street, looking for a place to eat. You see two restaurants. One has a big, happy crowd outside, and the other has a couple of people looking grumpy and shaking their heads. Which one are you going to pick?
Yeah, you’re going to pick the happy place! That’s how people think when they see bad reviews. They see a storm cloud over your business, and they might decide to go somewhere else.
Numbers Don’t Lie: How Bad Reviews Mess With Your Money
Okay, let’s get down to the numbers. They tell a big story!
- Most people read reviews: Did you know that 93% of people read online reviews before they buy something? (Source: Podium) That’s almost everyone!
- Bad reviews scare people away: 82% of people say bad reviews make them change their minds about buying something. (Source: PowerReviews)
- Even one bad review can hurt: A study found that even just one bad review can make people less likely to choose your business.
And here’s a stat that you might not hear very often. Businesses with a 1- to 1.5-star rating fail to earn 33% more revenue than the average business. (Source: Womply) That’s a lot of money you’re missing out on!
What Makes a Bad Review So Powerful?
Why are bad reviews so powerful? Well, it’s about trust. People trust online reviews almost as much as they trust their friends.
- People trust reviews: 79% of people trust online reviews as much as personal recommendations. (Source: BrightLocal)
- People think bad reviews are real: They think if someone had a bad time, it must be true.
What Can You Do About Bad Reviews?
Don’t just sit there and let those bad reviews hurt you! You can do something about it.
- Answer nicely: If someone leaves a bad review, answer them politely. Say sorry, and try to fix the problem.
- Get more good reviews: Ask your happy customers to leave you a review. This can push the bad ones down.
- Keep an eye on things: Check your reviews often. You need to know what people are saying about you.
How Business Solutions Marketing Group Can Help You Fight Back!
This is where we come in! We’re like your review superheroes!
- We take down bad reviews: We’ve been doing this for almost ten years! We know how to work with the review websites to get those bad reviews taken down.
- We do the work for you: You don’t have to talk to anyone or do anything. We handle it all!
- You only pay if we win: We don’t take any money until we get that bad review taken down. It’s only $995 per removed review.
- We help you get good reviews: We have some great ideas to help you get more happy customers to leave you good reviews.
- About a 90% success rate: We are very successful at removing the reviews.
We work directly with the review platforms. We don’t contact your customers. They won’t even know the reviews were taken down.
Why You Can’t Ignore Bad Reviews
You might think, “Oh, it’s just one bad review. It’s not a big deal.” But it is!
- People remember bad reviews: Even one bad review can stick in someone’s mind.
- Bad reviews spread: People talk about bad experiences. They might tell their friends or post about it on social media.
Let’s Make Your Reviews Shine!
Don’t let bad reviews hold you back. Let Business Solutions Marketing Group help you make your reviews shine!
We’re here to help you every step of the way. Let’s make your business look its best online!
