The Emotional Impact of Negative Reviews: How to Stay Sane When Clients Lash Out Online – A Guide for Law Firms by Linda Donnelly, Business Solutions Marketing Group
In today’s digital age, online reviews hold immense power, influencing potential clients’ perceptions and decisions. While positive reviews can be a boon for your law firm’s reputation, negative reviews can sting, triggering a range of emotions from frustration to anxiety. As the owner of Business Solutions Marketing Group, with over a decade of experience assisting law firms in navigating the