
Review Management 2.0: Why “Star Rating” is No Longer Enough
I want you to imagine a scenario. You are hungry. You grab your phone and type, “Best Italian restaurant near me for a romantic date.” Ten years ago, you would have looked for the place with the highest star rating. Maybe a 4.9. You’d click the link, glance at the menu, and book. Simple. But today? That’s not how it







