
The Hidden Cost of Ignoring Bad Reviews (And Why It’s More Than Just a Number)
We talk a lot about getting good reviews (and for good reason!), but today, I want to talk about something a little tougher, something many business owners try to ignore: bad reviews. You know the feeling, right? You see that one-star rating, or a nasty comment, and your stomach drops. Maybe you think, “Oh well, you can’t please everyone,” or