Did a Negative Article or Review Just Bury Your Business? 😱
How One Negative Article Can Bury Your Business It takes years to build a great reputation. Years of early mornings, late nights, excellent customer service, and community involvement. It’s your most valuable asset. And it can be torched online in about ten minutes. It’s a scenario I’ve seen play out with gut-wrenching regularity over my […]
What’s the true ROI of a clean online reputation? 📈
(Is that 1-star review costing you $10,000s? 💸 You know the feeling. A notification pops up, and your stomach drops. It’s a one-star review. After the initial wave of frustration, it’s tempting to think, “It’s just one unhappy person. I’m too busy for this. It will eventually just go away.” As a marketing expert who […]
How can I protect my business from an online reputation attack? 🛡️
It happens in a flash. That gut-punching moment your phone buzzes and you see it—a scathing one-star review, a viral social media post trashing your company, or a horribly inaccurate news article. Your heart pounds. Your face gets hot. And your first instinct is to fight back. To defend your business, your reputation, your very […]
How Can My Business Identify and Fight a Malicious Google Review?
It’s a feeling every business owner dreads. You open up your Google Business Profile, and there it is. A glowing, red, 1-star review. Your heart sinks. Your mind races. Who is this? I don’t recognize the name. What are they talking about? This never happened! It’s a gut punch. And in that moment, you’re not […]
Is your online reputation costing you customers? 💰
The Invisible Attack: Is Your Online Reputation Costing You Everything? Imagine your business is a beautiful, thriving storefront. People walk by and see a clean window, a fresh coat of paint, and a welcoming sign. They trust you. But what if one day, a stranger walks by and throws a rock through your window? The […]
What’s the True Cost of a 1-Star Review? And How to Erase It
Every small business owner has felt that familiar sinking feeling in their stomach. You’re checking your Google Business Profile, feeling good about your work, and then you see it. A one-star review. Maybe it’s from a disgruntled customer. Or maybe it’s from someone you’ve never even met. It doesn’t matter. That single star feels like […]
Calculating the ROI of Removing Fake Reviews
Can Removing Fake Reviews Really Boost Your Business ROI? What is the ROI of Trust, and How Does Review Removal Impact It? Hi everyone, Linda Donnelly here from Business Solutions Marketing Group. I’ve been working with small businesses for over a decade, helping them with everything from getting found online to looking good to their […]
How do Google reviews impact a business’s local ranking? 🤔
Your online reputation is everything! Think about it. When you’re looking for a new restaurant or a plumber, what’s the first thing you do? You go to Google and check their star rating and read what people are saying. A study from BrightLocal found that about 98% of people read online reviews for local businesses. […]
Can ignoring a negative review really hurt my business’s SEO? 😩
Can ignoring a negative review really hurt my business’s SEO? 😩 Hi, I’m Linda Donnelly. For over ten years, my team and I at Business Solutions Marketing Group have helped small businesses get more customers. We’ve seen a lot of things change in marketing, but one thing has always stayed true: your online reputation is […]
Have you tried to remove a Google review and failed?🤔
Is it possible to remove a bad Google review? 🤯 Hi, I’m Linda Donnelly. For over ten years, my team and I at Business Solutions Marketing Group have helped small businesses get more customers. We’ve seen a lot of things change in marketing, but one thing has always stayed true: your online reputation is everything. […]