One Bad Review Can Kill a Sale — Here’s What to Do When It Happens
Understanding the Impact of a Negative Review Imagine a potential customer searching for your business online. They come across a negative review and decide to take their business elsewhere. According to a study by WiserNotify, 86% of people would pass off a good deal from a company with negative reviews. Furthermore, 60% of consumers say […]
What Google Doesn’t Tell You About Your Business Listing (But We Will)
While Google provides tools like the Business Profile to aid visibility, there are nuances and strategies that aren’t immediately apparent. Let’s delve into some insider tips to optimize your listing effectively. Understanding Google’s Local Ranking Factors Google’s local search rankings are influenced by three primary factors: While these are publicly acknowledged, the weight and interplay […]
Google Reviews and SEO: Why Your Ranking Depends on Reputation
What Are Google Reviews? Google Reviews are what people say about your business on your Google Business Profile. When someone searches for a service, they often see your reviews before they even click on your website. These stars and comments help others decide if your business is good, trustworthy, and worth checking out. But here’s […]
The Smart Way to Get 5-Star Reviews Without Chasing Customers
Hi there! I’m Linda Donnelly, owner of Business Solutions Marketing Group, and I’ve been helping small businesses like yours grow for over a decade. If you’re feeling frustrated with trying to get more reviews, I get it. Asking customers can feel awkward. Following up takes time. And honestly? You’ve got a business to run. But […]
Get More Google Reviews on Autopilot: Your Guide to Automation!
Hey there, small business heroes! Linda Donnelly here, and I’m gonna let you in on a little secret: getting more Google reviews doesn’t have to be a chore. In fact, you can put it on autopilot! Think about it: you’re busy running your business, right? You don’t have time to call every single customer and […]
How Google Reviews Boost Your Business in Local Search
Hey there, small business owners! Linda Donnelly here, and I’m excited to talk about something that can seriously boost your business: Google reviews! Think of Google as the giant online phone book. When people search for businesses like yours, Google wants to show them the best options. And guess what? Google reviews play a HUGE […]
What’s the Best Marketing for Small Businesses?
Let’s face it: as a small business owner, you’re juggling a million things. You’re the CEO, the sales team, the customer service rep, and sometimes even the janitor! Marketing can often feel like another thing to add to your already overflowing plate. You might be asking yourself: Well, after helping tons of small businesses for […]
Don’t Let Bad Reviews Linger: The Power of Proactive Review Removal
Imagine this: You’re a kid who built an awesome sandcastle on the beach. But then, a bully comes along and kicks it down! That’s not fair, right? And it would make you feel pretty sad. The same thing can happen to businesses online. Sometimes, people leave negative reviews that are like kicking down your sandcastle. […]
The Star Power of Google Reviews: Why They Make or Break Your Business
Imagine you’re trying to pick a new place to eat. You’re scrolling through Google, and you see two restaurants. One has tons of glowing reviews, with people raving about the food and service. The other has a couple of old, not-so-great reviews. Which place are you going to choose? Yeah, you’re going to pick the […]
Answer Questions & Get Customers! How to Make a Cool FAQ on Your Google Business Profile
Hey everyone, Linda Donnelly here! Let’s talk about something that can make your Google Business Profile (GBP) super helpful for your customers: an FAQ section! You know, those questions and answers people ask all the time? Putting them on your GBP can be like having a little helper that works 24/7! Why an FAQ Section […]