The Hidden Damage of Fake Google Reviews (And How to Fix It)

Bad Reviews

What Are Fake Google Reviews—and Why Should You Care? We help small businesses shine online. One of the biggest threats to that shine? Fake Google reviews. These reviews look real. But they’re not. They might come from a competitor, a bot, or even a stranger who’s never used your business. And the damage they do? […]

Why 5-Star Reviews Aren’t Enough (and What AI Can Do About It)

5-Star Reviews Sound Great. But Are They Really Enough? Hey there! I’m Linda Donnelly, and I own Business Solutions Marketing Group. For over 10 years, we’ve helped small businesses like yours grow using smart marketing—especially when it comes to online reviews and Google Business Profile optimization. Most business owners think, “If I just get a […]

One Bad Review Can Kill a Sale — Here’s What to Do When It Happens

Understanding the Impact of a Negative Review Imagine a potential customer searching for your business online. They come across a negative review and decide to take their business elsewhere. According to a study by WiserNotify, 86% of people would pass off a good deal from a company with negative reviews.  Furthermore, 60% of consumers say […]

What Google Doesn’t Tell You About Your Business Listing (But We Will)

While Google provides tools like the Business Profile to aid visibility, there are nuances and strategies that aren’t immediately apparent. Let’s delve into some insider tips to optimize your listing effectively.​ Understanding Google’s Local Ranking Factors Google’s local search rankings are influenced by three primary factors:​ While these are publicly acknowledged, the weight and interplay […]

Google Reviews and SEO: Why Your Ranking Depends on Reputation

What Are Google Reviews? Google Reviews are what people say about your business on your Google Business Profile. When someone searches for a service, they often see your reviews before they even click on your website. These stars and comments help others decide if your business is good, trustworthy, and worth checking out. But here’s […]

The Smart Way to Get 5-Star Reviews Without Chasing Customers

Hi there! I’m Linda Donnelly, owner of Business Solutions Marketing Group, and I’ve been helping small businesses like yours grow for over a decade. If you’re feeling frustrated with trying to get more reviews, I get it. Asking customers can feel awkward. Following up takes time. And honestly? You’ve got a business to run. But […]

Get More Google Reviews on Autopilot: Your Guide to Automation!

Hey there, small business heroes! Linda Donnelly here, and I’m gonna let you in on a little secret: getting more Google reviews doesn’t have to be a chore. In fact, you can put it on autopilot! Think about it: you’re busy running your business, right? You don’t have time to call every single customer and […]

How Google Reviews Boost Your Business in Local Search

Hey there, small business owners! Linda Donnelly here, and I’m excited to talk about something that can seriously boost your business: Google reviews! Think of Google as the giant online phone book. When people search for businesses like yours, Google wants to show them the best options. And guess what? Google reviews play a HUGE […]

What’s the Best Marketing for Small Businesses?

Let’s face it: as a small business owner, you’re juggling a million things. You’re the CEO, the sales team, the customer service rep, and sometimes even the janitor! Marketing can often feel like another thing to add to your already overflowing plate. You might be asking yourself: Well, after helping tons of small businesses for […]

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