Beyond Search: AI Search Optimization and Why AI Agents are the New Gatekeepers of Your Reputation (And How to Get Past Them)
In 2026, your next customer isn’t searching; they’re asking. Think about how you use the internet today versus five years ago. You used to type “best HVAC repair near me” into Google and wade through ten blue links, right? Today, you’re probably picking up your phone and just asking: “Hey Gemini, who’s a reliable AC […]
10 Reasons Why You Need More Google Reviews (And Why “Good Enough” is Costing You Sales)
Ninety-eight percent. That is the percentage of consumers who read online reviews for local businesses before they even consider making a purchase. Let that sink in for a second. Ninety-eight percent. That means almost every single person who walks past your storefront, or types your service into their phone, is checking your “digital pulse” before […]
The Unseen Force: 3 Online Reputation Stats That Could Make or Break Your Business in 2026
Ever feel like your online presence is a delicate dance, one bad review away from a stumble? You’re not alone. I’m Linda Donnelly, owner of Business Solutions Marketing Group, and for over a decade, I’ve watched small businesses grapple with the ever-changing digital landscape. We’ve gone from “having a website” to “needing a social media […]
Localized SEO for LLMs: Why Traditional “Near Me” Strategies Are No Longer Enough
Imagine a potential customer standing on a street corner in downtown Harrisburg. They pull out their phone. Five years ago, they would have typed “coffee shop near me” into Google Maps. Today? They are opening ChatGPT or Google Gemini and asking: “I need a quiet coffee shop within walking distance that has oat milk lattes, […]
Google Business Profile Optimization Harrisburg: How AI Picks Local Businesses (And How You Can Win)
If you’re searching for Google Business Profile optimization in Harrisburg, you’re in the right place. This guide is for Harrisburg business owners who want to optimize their Google Business Profile for maximum visibility in local AI-powered search results. Local SEO strategies can significantly enhance a business’s visibility in local search results, making this topic essential […]
AI Optimization Services in Harrisburg for Law Firms
This guide is for Harrisburg law firms seeking to adapt to the new era of AI-driven search. We’ll cover what AI optimization services are, how they differ from traditional SEO, and why making this shift is critical for your firm’s visibility and growth. If you’re searching for AI optimization services Harrisburg, you’re in the right […]
Reputation Management Harrisburg PA: How Long Does It Actually Take Google to Delete a Bad Review?
Why Reputation Management Matters for Harrisburg, PA Businesses Are you a local business owner in Harrisburg, PA searching for ways to protect your reputation online? This article is your complete guide to reputation management in Harrisburg, PA, specifically tailored for local business owners who want to understand how to handle negative reviews and maintain a […]
Beyond Five Stars: Why Your Reputation is AI Food in 2026 (And How to Control the Menu)
Introduction: Reputation Management in Mechanicsburg, PA Reputation management in Mechanicsburg, PA is no longer just about what people say—it’s about how quickly both people and machines can judge your business. “It takes 20 years to build a reputation and five minutes to ruin it.” Warren Buffett said that decades ago, but in 2026, he’s wrong […]
Dominate Your Market: 7 Local SEO Strategies Every Law Firm Needs to Stay Competitive Harrisburg, PA
Introduction to Harrisburg SEO Agency Let’s be real for a second. If your law firm isn’t showing up on the first page of Google, you are essentially invisible. Digital marketing is a comprehensive approach to online growth, and SEO is a key part of digital marketing. By integrating SEO with other online marketing tactics like […]
Review Removal Service: The Silent Revenue Killer – Why You Can’t Afford to Ignore That One-Star Review
By Linda Donnelly, Founder of Business Solutions Marketing Group Imagine this scenario. You are the best divorce attorney in your city. You have twenty years of experience, a compassionate staff, and a win rate that makes your competitors weep. A potential client—let’s call her Sarah—is desperately looking for help. She finds your name, feels a […]
Stop Being Just Another Number: Why Small Business Video Marketing Services by Business Solutions Marketing Group is the Growth Partner You Need in 2026
You didn’t start your business to become a full-time marketer. You started it because you are an incredible lawyer, a skilled contractor, or a visionary service provider. Yet, here you are, staring at a screen, wondering why your competitor—who is frankly half as talented as you—is ranking #1 on Google while you are stuck on […]
Law Firm SEO Trends 2026: Is SEO Dead? The Reality Check for Law Firms and Service Providers
“If I have to hear ‘SEO is dead’ one more time, I might scream.” I’ve been in this game for over a decade with Business Solutions Marketing Group, and every single year, someone predicts the end of Search Engine Optimization. First, it was voice search. Then it was social media. Now, in 2026, everyone is […]
Why Does Google Ignore My ‘Flag as Inappropriate’ Requests for Bad Reviews?
Stop “Flagging and Praying.” Start Building a Case to remove fake reviews. There it is. That notification from Google that makes your stomach drop. “You have a new 1-star review.” You read it. And it’s not just “I had a bad experience.” It’s a full-on, over-the-top, nuclear attack. Worse, you check your files… you have […]
Your “About Us” Page is Dead: Why Reviews Are the New Business Card
Why Are My “About Us” Page and My “Reviews Page” Now the Same Thing? “89% of consumers are likely to read reviews before visiting a business.” That’s not just a big number; it’s practically everyone looking you up before they ever step through your door, call your number, or click ‘buy.’ (Source: Trustpilot). Hi, I’m […]
The AI Search Revolution: Why Your Face (or an AI’s) Needs to Be in a Video
How Can AI Avatar Videos Make My Business the Go-To Answer for AI Search in 2026? “By 2026, traditional search engine query volume will drop by 25%, with search losing share to AI-driven virtual agents.” That’s not a line from a sci-fi movie. That’s a direct prediction from the global research firm Gartner (Source: Gartner). […]
How to Spot a Fake Review from a Competitor (And What to Do About It)
It’s 10 PM on a Tuesday. You’re a small business owner, so you’re doing that “one last check” of your emails and notifications before you try to sleep. And then… bam. A new 1-star review notification from Google. Your stomach drops. It’s an instant shot of adrenaline and anger. You click it. The review is […]
What is Topical Authority, and why does it matter for my business? 🤔
I want you to think about this for a second: Over 10 million blog posts are published every single day. (Source: Semrush). Ten. Million. Now, let’s be honest. As a small business owner, how many “blogs” has your marketing person (or maybe you, at 11 PM on a Tuesday) written and just… thrown into the […]
Don’t Be Invisible: Your 5-Step Guide to Answer Engine Optimization (AEO)
What is Answer Engine Optimization (AEO) and How Do I Rank in AI Search? I’m going to let you in on a little secret. The classic “10 blue links” on a Google search page? Their days are numbered. You’ve already seen it. You search for “best way to clean gutters,” and a big, shaded box […]
The “Zero-Click” Search is Here: How to Rank in Google’s AI Overviews (And Why Your Old SEO Won’t Work)
How to Rank in Google’s “AI Overviews” (And Why Your Old SEO Won’t Work) What if I told you that up to 30% of your website traffic could disappear in the next year? That’s not a scare tactic. That’s the reality of the biggest change to Google Search in over two decades. My name is […]
My AI Wrote This… Or Did It? Why a Human Agency is Your Best Hire in 2026.
AI vs. Marketing Agency: Why You Still Need a Human Expert in 2026 I’m going to let you in on a little secret. As a marketing agency owner for over a decade, I’m not scared of AI. In fact, I love it. But I’m also not firing my team and replacing them with a $20/month […]
Your GBP Q&A Is Gone. Here’s How to Optimize for Google’s New AI Search.
Well, it finally happened. If you’re a small business owner who (like me) obsessively managed every part of your online presence, you probably logged into your Google Business Profile (GBP) this week and felt your stomach drop. On Monday, November 3rd, Google officially removed the Q&A section from many profiles. Just… gone. For over a […]
Your 2026 SEO Survival Guide is Here
Let me start with a prediction that might make your stomach drop. Imagine a world, just a couple of years from now, where 25% of the search traffic you get today… just vanishes. Gone. It’s not a hypothetical. The global research firm Gartner made a stunning prediction that by 2026, traditional search engine volume will […]
The Robots Are Running YouTube: Your Guide to Getting Found in the New AI-Driven World
Let’s play a game. Open up YouTube on your phone right now. Take a look at your home screen. How many of those videos did you actually search for? And how many were just… there, served up to you by some invisible force that knows you almost too well? If you’re like most people, the […]
Beyond the Blog Post: The 3 Content Types That Rank in the Age of AI
Let me tell you a secret that will change the way you think about your marketing. If a robot can write your content, Google’s robot doesn’t care about it. That’s it. That’s the new reality. For years, as a marketing consultant, I’ve watched small business owners struggle to keep up with the demand for “more […]
Why Does Google Love Video and How Can Your Business Use It to Rank Higher?
Google’s Love Language is Video: Your Small Business Guide to Winning at SEO Let me ask you a question. When you think of Google, what comes to mind? A list of ten blue links? Keywords? Complicated algorithms you can’t possibly understand? For years, that was the game. We were all trying to figure out the […]
Did a Negative Article or Review Just Bury Your Business? 😱
How One Negative Article Can Bury Your Business It takes years to build a great reputation. Years of early mornings, late nights, excellent customer service, and community involvement. It’s your most valuable asset. And it can be torched online in about ten minutes. It’s a scenario I’ve seen play out with gut-wrenching regularity over my […]
Google Just Gave Us the Winning Formula for Local Search (Are You Listening?)
💡 What’s Google’s secret formula for local ranking success? Let’s be real. For years, trying to understand Google’s local search algorithm felt like trying to learn a secret handshake. You’d follow all the “rules,” but you were never quite sure if you were really doing what they wanted. Well, every once in a while, Google […]
AI Isn’t Killing SEO, It’s Rewarding Authenticity: Your 5-Point Survival GuideHow Can Small Businesses Rank with Google AI? 📈
How Can Small Businesses Rank with Google AI? 📈 You’ve seen it. That new, shaded box at the top of Google that just gives you the answer. It’s called an AI Overview, and if you’re a small business owner, it probably sent a jolt of panic right through you. I’ve heard it from dozens of […]
What’s the true ROI of a clean online reputation? 📈
(Is that 1-star review costing you $10,000s? 💸 You know the feeling. A notification pops up, and your stomach drops. It’s a one-star review. After the initial wave of frustration, it’s tempting to think, “It’s just one unhappy person. I’m too busy for this. It will eventually just go away.” As a marketing expert who […]
How can you beat competitors on Google Maps? 🗺️
I have a tough-love conversation with almost every new small business owner I meet. It starts with me asking them where they think their business shows up on Google. Most people are hopeful. “Maybe the bottom of page one?” Then I have to deliver the news. The brutal, inconvenient, and absolutely critical truth is this: […]
Why Your Blog Needs Video in the Age of AI
A Tidal Wave of Content is Coming. Will Your Business Sink or Swim? “The single most important thing in communication is to hear what isn’t being said.” – Peter Drucker As a marketing consultant for over a decade, I’ve navigated countless shifts with my small business clients. But what we’re experiencing now with Artificial Intelligence […]
How can I protect my business from an online reputation attack? 🛡️
It happens in a flash. That gut-punching moment your phone buzzes and you see it—a scathing one-star review, a viral social media post trashing your company, or a horribly inaccurate news article. Your heart pounds. Your face gets hot. And your first instinct is to fight back. To defend your business, your reputation, your very […]
Your Customers Aren’t Just “Googling It” Anymore: Are You Ready for the Search Everywhere Revolution?
Let’s get one thing straight: If your entire online marketing strategy boils down to “ranking on Google,” you’re already falling behind. Way behind. For years, we’ve all been conditioned to think that search starts and ends with that clean, white search bar. And for a long time, that was true! But the ground is shifting […]
How Can My Business Identify and Fight a Malicious Google Review?
It’s a feeling every business owner dreads. You open up your Google Business Profile, and there it is. A glowing, red, 1-star review. Your heart sinks. Your mind races. Who is this? I don’t recognize the name. What are they talking about? This never happened! It’s a gut punch. And in that moment, you’re not […]
How Can I Optimize My Google Business Profile to Get More Customers?
Here’s a number every small business owner needs to know: 46%. According to the SEO experts at HubSpot, nearly half of all searches on Google are from people looking for local information. That’s someone searching for “best pizza near me,” “emergency plumber in Camp Hill,” or “boutique clothing store.” This isn’t just casual browsing; this […]
Is your online reputation costing you customers? 💰
The Invisible Attack: Is Your Online Reputation Costing You Everything? Imagine your business is a beautiful, thriving storefront. People walk by and see a clean window, a fresh coat of paint, and a welcoming sign. They trust you. But what if one day, a stranger walks by and throws a rock through your window? The […]
What’s the True Cost of a 1-Star Review? And How to Erase It
Every small business owner has felt that familiar sinking feeling in their stomach. You’re checking your Google Business Profile, feeling good about your work, and then you see it. A one-star review. Maybe it’s from a disgruntled customer. Or maybe it’s from someone you’ve never even met. It doesn’t matter. That single star feels like […]
Will Your Google Business Profile Survive Google AI? Here’s How to Thrive in the New Digital World.
Your customers aren’t just typing a few words into Google anymore. They’re talking to it. They ask questions like, “Hey Google, where’s the best coffee shop near me that has free Wi-Fi and is open late?” This change, driven by powerful artificial intelligence, means your Google Business Profile (GBP) is on a new battleground. You […]
Is Google’s AI replacing your SEO?
Beyond the Blue Link: Why Your Small Business Needs an AI SEO Strategy Now When people think about SEO, they think of Google. For decades, it’s been all about ranking on that first page of blue links. But AI is rewriting the rules, and I’m here to tell you that this is not a threat. […]
Calculating the ROI of Removing Fake Reviews
Can Removing Fake Reviews Really Boost Your Business ROI? What is the ROI of Trust, and How Does Review Removal Impact It? Hi everyone, Linda Donnelly here from Business Solutions Marketing Group. I’ve been working with small businesses for over a decade, helping them with everything from getting found online to looking good to their […]
Is Your #1 Local SEO Metric Actually Putting Money in Your Pocket?
Why Local SEO Metrics Beyond Rankings Are the Key to Your Business Growth I’ve heard it all. “Linda, my website is ranking number one, but my phone isn’t ringing!” or “I’m getting a ton of views on my Google Business Profile, but nobody’s coming in!” If this sounds like you, I want to share a […]
Is Google Keeping Your Customers on the Search Page, and What Can You Do About It?
Why Is My Website Traffic Declining, Even When My Rankings Are Good? Hello, I’m Linda Donnelly from Business Solutions Marketing Group, and I’m here to talk to you about a problem that’s making a lot of business owners scratch their heads. You’ve put in the hard work. Your website is fast, your content is top-notch, […]
Is Google Begging You to Post on Your Google Business Profile?
Why Is Google Desperate for You to Post on Your GBP? Google is practically screaming for small business owners like you and me to use a powerful, free tool they’ve given us: the Google Business Profile (GBP). You might have heard about this before, but if you’ve been putting it off, it’s time to pay […]
How do Google reviews impact a business’s local ranking? 🤔
Your online reputation is everything! Think about it. When you’re looking for a new restaurant or a plumber, what’s the first thing you do? You go to Google and check their star rating and read what people are saying. A study from BrightLocal found that about 98% of people read online reviews for local businesses. […]
Can ignoring a negative review really hurt my business’s SEO? 😩
Can ignoring a negative review really hurt my business’s SEO? 😩 Hi, I’m Linda Donnelly. For over ten years, my team and I at Business Solutions Marketing Group have helped small businesses get more customers. We’ve seen a lot of things change in marketing, but one thing has always stayed true: your online reputation is […]
What’s the difference between SEO, AEO, and GEO?📉
We’ve seen a lot of things change in marketing, but one thing has always stayed true: if people can’t find you, they can’t buy from you. For a long time, we mostly talked about SEO, which stands for Search Engine Optimization. That’s all about making your website and online stuff easy for Google to find. […]
Have you tried to remove a Google review and failed?🤔
Is it possible to remove a bad Google review? 🤯 Hi, I’m Linda Donnelly. For over ten years, my team and I at Business Solutions Marketing Group have helped small businesses get more customers. We’ve seen a lot of things change in marketing, but one thing has always stayed true: your online reputation is everything. […]
What’s the real impact of your online reputation? 💡
Why is a great online reputation so important for my business? 🤔 Hi, I’m Linda Donnelly. For over ten years, my team at Business Solutions Marketing Group has helped small businesses get more customers. We’ve seen a lot of things change in marketing, but one thing has always stayed true: your reputation is everything. Think […]
Are you ready to finally get rid of that bad review?
Is it possible to remove a bad Google review? 😩 Hi, I’m Linda Donnelly. For over ten years, my team at Business Solutions Marketing Group has helped small businesses get more customers. We’ve seen it all, and one thing is for sure: nothing hurts a business owner more than a bad review. It’s like a […]
What is the secret to ranking everywhere online?
Why does building Topical Authority get your site pulled into new AI-organized results? Hello, I’m Linda Donnelly. For over ten years, my team and I at Business Solutions Marketing Group have helped small businesses get more customers. We’ve seen a lot of things change in search and marketing. Remember when Google’s “Featured Snippets” first came […]
Can a Small Business Really Rank Everywhere? 🚀
Hey there! Linda Donnelly here, and I’m so excited to talk about something big. For over a decade, my team at Business Solutions Marketing Group has been helping small businesses just like yours. We’ve seen it all—from the early days of SEO to the rise of social media. But what’s happening right now with AI? […]
How can my website’s content get featured in a Large Language Model?
Why is it important for small business content to show up in AI search results? Hi, I’m Linda Donnelly. For over a decade, my team and I at Business Solutions Marketing Group have helped small businesses just like yours. We’ve seen a lot of things change in marketing. Remember when we had to explain to […]
The Ranking Secrets We Kept To Ourselves (Until Now)
What Are the Ranking Secrets We Kept to Ourselves? Last week, we pulled back the curtain on the three most important ranking factors for your Google Business Profile: reviews, services, and an optimized media section. Those three are heavy hitters, no doubt. They’re your foundation. But as a small business owner, you know that success […]
The Ultimate Guide: Is Video Marketing Really Worth It for Small Businesses?
Is Video Marketing an Effective Way to Get More Customers? 💰 Hi there, I’m Linda Donnelly, owner of Business Solutions Marketing Group. For over ten years, my team has been helping small businesses just like yours figure out how to stand out and get more sales. We’ve seen a lot of changes in marketing, but […]
How Can a Well-Optimized Google Listing Get Me More Sales? 💰
A big part of my job as an SEO expert is helping small businesses figure out why they’re not getting as many customers from Google as they used to. A common problem I see is that many business owners focus on just being found, but they don’t think about what happens after a customer sees […]
What’s the Real Cost of a Fake Negative Review? Protect Your Business from Malicious Review Attacks
Hello there, I’m Linda Donnelly. For over a decade, my team at Business Solutions Marketing Group has been working with small businesses just like yours. We’ve seen it all. We’ve helped businesses grow, and we’ve also been there when they get hit with something that feels totally unfair. Right now, a big problem for many […]
Is your small business marketing stuck in the past? 😩 The old rules of SEO don’t apply anymore!
Is Your Small Business Ready for the New Era of Search? Hi there, I’m Linda Donnelly, owner of Business Solutions Marketing Group. For over a decade, my team and I have been helping small businesses just like yours navigate the ever-changing world of marketing. We’ve seen it all, from the rise of social media to […]
The E-E-A-T Advantage: Rank Higher, Build Trust! 📈
What is E-E-A-T and why does it matter for my small business? Hi, I’m Linda Donnelly. For over a decade, my team at Business Solutions Marketing Group has been helping small businesses with their marketing, and I’ve seen a lot of things change. One thing, however, remains true: if you want to be successful online, […]
How do you get your business to rank in the Google Local Pack? 🗺️
Why is being in the Google Maps Local Pack so important for my small business? We’ve seen a lot of changes in the last 15 years, but one thing is clear: if you’re not showing up on Google Maps, you’re missing out on a huge opportunity. You know that little box with a map and […]
Why Your Business Needs a Google Glow-Up
Does an Inaccurate Google Business Profile Hurt My SEO? If you’re a small business owner, you’ve probably heard a lot of fancy words tossed around, like “SEO” and “digital marketing.” But really, it all comes down to one simple thing: trust. When a new customer is looking for a business like yours, they’re asking themselves, […]
Static to Stunning: Why Your Small Business Blog Needs Video to Be an Exposure Powerhouse
Why should small businesses go beyond text and use videos in their blog posts? Hi, I’m Linda Donnelly. For over a decade, my team at Business Solutions Marketing Group has been helping small businesses just like yours navigate the complicated world of marketing. We’ve seen a lot of things come and go, but one thing […]
How to get more customers with your Google listing? 📈📞
We’ve seen a lot of changes in marketing, but one thing remains the most important tool for a local business: your Google Business Profile. Let’s be honest. When you need a plumber, a restaurant, or a dry cleaner, where do you go first? You pull out your phone and search on Google. What pops up […]
Why do blogs with videos get more traffic? 🚀
We’ve seen a lot of marketing trends come and go, but there’s one that has stayed a constant—video. Let’s be honest. When you hear “video marketing,” you might think of expensive cameras, big lights, and a whole film crew. It can feel like something only the big companies can do. I’ve heard many business owners […]
How can you remove a defamatory online review?🥊
We’ve seen it all—from five-star reviews that make a business shine to one-star reviews that are so bad they can make an owner’s blood boil. But sometimes, a review isn’t just negative. Sometimes, it’s a lie. It’s a made-up story designed to harm your business. When that happens, you need to know that you have […]
What is omni-channel marketing and why do I need it? 🌐
You know that feeling, right? You’re a busy professional, and you’re getting the same questions from clients all the time: “What happens after I get arrested?” “How much does a divorce cost?” “What’s the difference between a trademark and a patent?” It’s a huge time-sink, and honestly, it’s not a great use of your time. […]
How Personalized AI Videos Drive Higher Engagement and Conversions!
Hey everyone, Linda Donnelly here! I’m the owner of Business Solutions Marketing Group, and for over a decade, my team and I have been right here in the trenches, helping small businesses just like yours figure out how to shine online. You know that feeling, right? You send out an email to a long list […]
Is Your Business Losing to Google’s “Zero-Click” Searches? (How Our Google Business Optimization Pro Service Can Help!)
You might be hearing a lot of talk lately about “zero-click searches,” and it probably sounds scary. It’s the idea that someone searches for something on Google and gets their answer right there on the search page, without ever clicking to a website. You might be thinking, “Well, if no one’s clicking, what’s the point?” […]
Is Your Blog Content Not Converting? 😔 It’s Time to Add Video!
My team and I have been right here in the trenches, helping small businesses just like yours figure out how to truly shine online. You know that feeling, right? You put so much time and effort into writing a great blog post. You share it, you promote it, but sometimes it feels like it just… […]
Has AI Search Replaced How People Hire Services?
Are Clients Still Researching and Comparing Service Providers with AI Search? Hey there, fellow small business owners and legal professionals! Linda Donnelly here, from Business Solutions Marketing Group. For over a decade, we’ve been right alongside service-based businesses, helping them figure out how to truly stand out and attract the right clients. There’s been a […]
Is Your Business’s Online Presence Just a Jumble? (Why a Strong Digital Marketing Foundation is Your Secret Weapon!)
My team and I have been right here in the trenches, helping small businesses just like yours figure out how to truly shine online. We’ve seen a lot of changes, a lot of fads come and go, but one thing remains absolutely true: if your online presence isn’t built on a solid foundation, you’re just […]
Is Google Stealing Your Website Traffic? 📉 How to Fight Back in the AI Era!
Do You Have a Plan for Consistent Business Growth? 🌱Hey there, Linda Donnelly here from Business Solutions Marketing Group. For over a decade, my team and I have been helping small businesses just like yours figure out this crazy online marketing world. We’ve seen a lot of changes, but honestly, what’s happening right now with […]
Why Isn’t Your Local Business Showing on Google Maps? 📍 7 Ways It’s Chasing Customers Away!
We’ve seen a lot of changes, but one thing that keeps coming up – and costing businesses big time – is a neglected Google Business Profile. You know, that little box that pops up on Google when someone searches for a business like yours nearby? It has your name, address, phone number, hours, and reviews. […]
How Can You Fight Back Against Malicious Online Reviews? 🛡️
We’ve built amazing brands, helped countless businesses grow, and seen firsthand the power of a stellar online reputation. But there’s a dark side to the digital world, a sneaky, underhanded tactic that can secretly chip away at your hard-earned trust and cost you customers you never even knew you lost. I’m talking about fake reviews. […]
How Can Our AI Video Marketing Get You Top Google & YouTube Rankings?
If there is one dream I hear from almost every business owner, it’s this: “Linda, how do I get my business on Page One of Google?” For years, getting to that coveted first page meant a lot of hard work with text-based content, keywords, and links. And while those things still matter, the landscape has […]
Small Business, Big Impact: Unlocking Your Growth Potential with Strategic Marketing
I’ve seen firsthand the passion, the hard work, and the incredible potential that exists within every small business owner. But here’s the thing: having a great product or service isn’t always enough. In today’s noisy online world, it’s easy for even the best small businesses to feel… well, a little invisible. You might be working […]
Google’s Latest Updates: How They Just Changed the Local SEO Game (Again!)
We’ve seen a lot of changes in how Google works, but lately, things have been particularly… interesting. If you’ve peeked at your local ranking reports or heat map audits lately and thought, “Huh, that’s weird, my service area seems to have shrunk,” you are absolutely not alone. My phone has been buzzing with similar questions […]
How Do You Fight Back Against Unfair Online Criticism?
I’ve seen time and time again is how quickly one or two bad online reviews can throw a wrench in everything. It’s easy to think, “Oh, it’s just one person’s opinion,” but trust me, when it comes to the internet, how bad negative reviews can affect your business is a far bigger deal than most […]
How to appear In Google Searches in the “Instant Answer” Era?
We’ve seen a lot of changes in how Google works, but there’s one big shift happening right now that many businesses aren’t ready for: the “Instant Answer” era. You know what I’m talking about, right? You type a question into Google, and BAM! Google gives you the answer right there at the top of the […]
🔥 Why Aren’t You Dominating Local Google Searches?
We’ve seen incredible changes in how people find local businesses. It used to be the Yellow Pages, then big clunky websites, but now? It’s all about Google, especially for local searches. You probably know your Google Business Profile (GBP) is important. It’s that box that pops up on Google Maps or right when you search […]
Video Marketing in 2025: Why It’s WILD and What It Means for YOUR Google Listing!
We’ve seen a lot of changes in marketing over the years, and even in the last few weeks with Google AI Mode and Zero Click searches. Remember when websites were just fancy online brochures? Goodness, how things have changed! But if there’s one thing that keeps getting bigger, bolder, and more important, it’s video. And […]
The Hidden Cost of Ignoring Bad Reviews (And Why It’s More Than Just a Number)
We talk a lot about getting good reviews (and for good reason!), but today, I want to talk about something a little tougher, something many business owners try to ignore: bad reviews. You know the feeling, right? You see that one-star rating, or a nasty comment, and your stomach drops. Maybe you think, “Oh well, […]
Google’s AI is Learning from YouTube – Get Found Now!
I have been helping awesome small businesses just like yours light up the internet and find more customers. And let me tell you, the online world is always, always changing! Just when you think you’ve got Google figured out, it throws a new curveball. Lately, everyone’s been talking about Google’s new AI answers (you might […]
What’s the #1 Secret to Predictable Business Growth?
Have you ever felt like your marketing is a bit like throwing spaghetti at the wall to see what sticks? You try a Facebook ad here, send an email there, maybe dabble in a little Google stuff… but you’re not really sure if it’s working. You just keep guessing, hoping something clicks. If that sounds […]
Is Google’s AI Mode Messing With Your Numbers?
Hi everyone! Linda Donnelly here, from Business Solutions Marketing Group. For over ten years, my team and I have been right there with you, helping small businesses navigate the wild world of online marketing. And lately, I know a lot of you have been looking at your Google reports with a bit of a puzzled […]
What Are “Zero-Click Searches” and Why Should Your Business Care?
Today, I want to talk about something really big that’s changing how people find information on Google. You know when you type something into Google, like “what’s the weather?” or “how many ounces in a cup?” And then, bam! Google gives you the answer right away, right there on the search page, without you even […]
Google’s Secrets Revealed: Top Ranking Factors for Your Google Business Profile
What Google REALLY Cares About: Your Top 5 GBP Ranking Factors Recently, something truly amazing happened. I got to talk to someone who works at Google in their Google Business Profile department during a special webinar. Believe me, I was taking notes furiously! This wasn’t just some general SEO talk; this was direct insight from […]
Why Local SEO, Videos, & Blogs Are Your Secret Growth Recipe!
The Sum is Greater: Why Local SEO, Video, & Blogs Work Better Together In today’s super busy digital world, standing out can feel like climbing a mountain. You might be trying a little bit of this, a little bit of that, but are your marketing efforts truly working together? Are they amplifying each other to […]
Let AI Write Your Next 5-Star Review (for Your Customers!)
For over ten years, my team and I have been like your marketing superheroes, helping businesses just like yours get noticed online and grow. We’ve seen it all, and we know that reviews are like gold for your business. Think about it: When you’re looking for a new restaurant, a good plumber, or even a […]
Think Local SEO is a “One-and-Done” Deal? Think Again!
Why Ongoing Optimization is Crucial for Long-Term Local SEO Success Hey there, amazing small business owners! Linda Donnelly here, from Business Solutions Marketing Group. For over ten years, my team and I have been like your trusted guides in the wild world of marketing. We help businesses, just like yours, get noticed and grow right […]
How Google Business Profile Optimization Impacts Your Search Rankings and Revenue
Imagine you’re searching for a coffee shop nearby. You type “best coffee near me” into Google, and within seconds, a list of local coffee shops appears. You probably click on the first few options, check out their reviews, look at some photos, and decide where to go. But have you ever wondered why some businesses […]
Your Law Firm and “Fake News” : Protecting Your Reputation from False Information
In today’s digital world, where information spreads like wildfire, law firms are increasingly vulnerable to the damaging effects of “fake news” and misinformation. False or misleading information can quickly tarnish your reputation, erode client trust, and undermine the integrity you’ve worked tirelessly to build. As an experienced law firm marketing professional, I’ve witnessed firsthand how […]
How to Take a Vacation Getting Away So You Can Get Back to Good
I recently took a two-week vacation: 11 days in Hawaii. It was amazing. It was the perfect balance of activity, relaxation and adventure. What struck me most, though, was when I returned home. On the night before returning to work and clients, I thought: “I am so excited to go to work tomorrow, to meet […]
Communication with clients: How to explain a rise in your rates
After researching trends in business owner billing rates, you have decided to increase your rates . It can be uncomfortable. We may be reluctant to charge the value we really are worth or feel guilty about raising rates for our long-term clients. While we may have difficulty serving clients in high-rent markets like New York and San Francisco, […]
Recalls Underway for Zantac and Axid Antacids Because of Cancer Impurity
Drug companies are recalling batches of Zantac (Ranitidine) and Axid (Nizatidine) proton-pump inhibitors because of contamination by a cancer-causing impurity. Mylan Pharmaceuticals is conducting a voluntary nationwide recall, to the consumer level, of three lots of Nizatidine Capsules, (including the 150mg and 300mg strengths).Appco Pharma LLC is voluntarily recalling prescription ranitidine hydrochloride capsules.Northwind Pharmaceuticals is […]
7th Circuit Upholds $20 Million Verdict Against Ethicon in Pelvic Mesh Case
Casting aside Ethicon’s “broad-spectrum attack on the judgment,” the 7th US Circuit Court upheld a $20 million verdict to a woman who was permanently injured by the company’s Prolift pelvic mesh device. Ethicon appealed in Barbara Kaiser v. Johnson & Johnson and Ethicon, Inc., No. 18-2944. An Indiana state jury had awarded $35 million to […]
Juul ignored early signs it was hooking teens
Executives at Juul Labs Inc ignored early signs that their products were hooking teenagers, according to a Reuters investigation published Tuesday. Juul managers reportedly knew that young people were attracted to their products shortly after they went on sale in 2015 when teenagers called in asking where they could buy the device, a former company […]
Bombshell $10M suit claims two NYC hotels turned a blind eye to sex trafficking
A 10-year-old girl was raped, tortured and beaten as she was sold for sex at two Big Apple motels while staff turned a blind eye to her obvious abuse, a bombshell $10 million lawsuit filed Tuesday claims. The suit, filed in Brooklyn federal court and the first of its kind in New York, claims Wyndham […]
Writing and Editing for Empathy in Legal MarketingDoes your latest COVID-19 blog post meet these re
Clients come to you or your website because they have a problem to solve. No matter how intellectually interesting that problem may be to you, it’s a human and emotional problem to your client (or potential client). Even a contract dispute over the interpretation of a cessation of business clause, excused performance under a force […]
How Automation and AI Make Open Data Possible and Valuable for Business Owner
With significant advancements in automation and artificial intelligence, it’s easier than ever for attorneys to gather and analyze legal data to gain powerful business development and intelligence insights. This article is the second in a three-part series discussing the what, how and why of open legal data. In the first part, we discussed what open […]
Tricks for Reading Documents in Microsoft Word
At this stage of your career, you might think reading documents is a baseline skill you’ve mastered just fine, thanks. But, whether you realize it or not, you probably spend more time reading documents in Microsoft Word than actually drafting them — especially if you have gone paperless. Since all that onscreen reading can exhaust […]
Storytelling: Your Most Powerful Connection to New Clients
Storytelling is powerful. There are few things people love more than a good story. Stories inspire; they can evoke powerful emotions and unleash our imaginations. Great Marketers understand the power of storytelling. Great marketers use storytelling as a tactic to build their businesses. In the legal world, this means developing a narrative around your firm […]
Thought Leadership Marketing: Write for Someone, Not Everyone
With so much change and so many unanswered questions, there’s never been a better time to stand out through your thought leadership. Writing and publishing content often feels like tossing a needle into the internet haystack. That’s challenging enough. But if all you’re doing is recycling the same old ideas, and trying to make them […]
Calming Down an Angry Client
As much as we like to believe that if we do everything well, our clients will always love us, it’s just not true. Here are 10 steps to soothe an angry client. You know the scenario. It’s the end of the day. The phone rings and you pick it up, knowing you really shouldn’t. You […]
Keeping Clients While Managing Extraordinary Change
Keeping clients when your firm is changing is a tricky business and involves a lot of reassurance — not just for them, but for you. I vividly remember interviewing a client about his relationship with his business owner, my client. While he was very satisfied with the firm’s work and the people doing it, he […]
Where Do Business Owner Work Today? The Ethics and Acceptance of Working Remotely
Remember when working remotely was taboo? awyers working anywhere but a traditional bricks-and-mortar office with their firm name on the door typically glossed over their nontraditional working environment. Over time, the taboo surrounding less traditional work setups began to ease, and early in 2020, when COVID-19 hit the world, the stigma had all but disappeared. […]
Top Digital Marketing Trends for Business Owner in 2022
Whether you manage your firm’s digital marketing strategy yourself or outsource your marketing, business owner — especially small business owner owners — need to stay on top of the latest digital marketing advancements to ensure their websites continue to drive potential clients their way. As we round out the month of January, let us take […]
5 Kinds of Rest: Avoiding Exhaustion Means More Than Getting Enough Sleep
Feeling exhausted? There are many kinds of rest we need to feel well-rested. Of course, we all know sleep is important for both physical and mental stamina. In fact, lack of sleep has serious consequences, such as reducing our immune system’s effectiveness and increasing cravings for simple carbohydrates. But did you know there are at […]
3M Hit With $110M Verdict In Fla. Military Earplug Bellwether
federal jury on Thursday sided with two service members who say they suffered hearing damage from using 3M earplugs, awarding the men $110 million in damages, the largest verdict in the sprawling multidistrict litigation’s bellwether series to date, according to attorneys for the plaintiffs. The Pensacola federal jury awarded U.S. Army veterans William Wayman and […]
Drugmakers Won’t Get Discovery From Valisure In Zantac MDL
Magistrate judge on Friday quashed GlaxoSmithKline’s subpoenas for more information from pharmacy Valisure LLC in multidistrict litigation over heartburn drug Zantac after finding the information sought in the subpoenas has limited importance to the litigation. U.S. Magistrate Judge Bruce E. Reinhart said he had “serious questions” as to whether the evidence covered by the subpoenas […]
The Enemy Within: Are Your Thoughts Sabotaging Your Success?
One of the most important steps in mental and emotional health is to be aware of your inner thoughts. Over the past few decades, we have discovered a great deal about how the brain works, including how trauma, stress and anxiety affect our reality. For example, cognitive bias and burnout color how we feel about […]
Five Questions to Ask a New Client
Good business owner-client relations are less about you knowing the answers and much more about knowing the right questions to ask. It’s one of the fundamentals they drummed into you in law school: It is your job to know the answers. That’s why clients seek your help, right? How you prove you are smart, and […]