How Can My Business Identify and Fight a Malicious Google Review?

Reputation Management

It’s a feeling every business owner dreads. You open up your Google Business Profile, and there it is. A glowing, red, 1-star review. Your heart sinks. Your mind races. Who is this? I don’t recognize the name. What are they talking about? This never happened! It’s a gut punch. And in that moment, you’re not […]

How Can I Optimize My Google Business Profile to Get More Customers?

Local SEO

Here’s a number every small business owner needs to know: 46%. According to the SEO experts at HubSpot, nearly half of all searches on Google are from people looking for local information. That’s someone searching for “best pizza near me,” “emergency plumber in Camp Hill,” or “boutique clothing store.” This isn’t just casual browsing; this […]

Why is Removing Negative Content So Important for My Business’s Survival?

Reputation Management

Here’s a tough question: What’s the first thing a potential customer does after hearing your company’s name? I can tell you with near-certainty what they don’t do. They don’t just take your word for it. They pull out their phone, they type your name into Google, and they look for proof that you’re the real […]

Why Your Online Reputation is Costing You (or Making You) a Fortune

Reputation Management

Why Your Online Reputation is Costing You (or Making You) a Fortune Nearly 9 out of 10 consumers check online reviews before making a purchase. Let that sink in for a moment. That’s not a fringe group of internet-savvy millennials. That’s nearly everyone. It’s the person looking for the best coffee shop “near me” on […]

Is your online reputation costing you customers? 💰

Reputation Management

The Invisible Attack: Is Your Online Reputation Costing You Everything? Imagine your business is a beautiful, thriving storefront. People walk by and see a clean window, a fresh coat of paint, and a welcoming sign. They trust you. But what if one day, a stranger walks by and throws a rock through your window? The […]

Is your Google Business Profile working FOR you? 📈

Local SEO

30 Days from Now: Will You Be Invisible, or Will Your Business Be Thriving? Picture this. Fast forward 30 days. Your phone is ringing. New customers are walking through your door. Your Google Business Profile is alive with five-star reviews, and people are finding you without you having to spend a fortune on ads. Your […]

Ready to outrank competitors 53x faster? 🚀

Are You Missing the Biggest Opportunity in Marketing? Why AI Video is Your Secret Weapon The internet is changing, and so is the way your customers find and buy from you. It used to be all about websites and blog posts. But today, if you aren’t using video, you are getting left behind. I’ve been […]

What’s the True Cost of a 1-Star Review? And How to Erase It

Every small business owner has felt that familiar sinking feeling in their stomach. You’re checking your Google Business Profile, feeling good about your work, and then you see it. A one-star review. Maybe it’s from a disgruntled customer. Or maybe it’s from someone you’ve never even met. It doesn’t matter. That single star feels like […]

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